For the first time, customers of Grand Marina, Saigon come to Bangkok by private jet, stay at a luxury hotel, directly experience Marriott's standard service...
At the end of last May, Masterise Homes just organized a trip to experience the branded lifestyle in Bangkok (Thailand) for 3 days and 2 nights for 40 customers of Grand Marina project, Saigon. According to the organizer, the event is not only intended to close the transaction, but also as a bridge to bring customers closer to the experience of living at a Marriott branded real estate project.
The customers all expressed their excitement when experiencing the services in the style of the brand's brand for the first time Marriott. “I have been to Bangkok many times but have never experienced customer service like this. I feel satisfied with the attentive services,” shared Mr. Phuoc (HCMC) – one of more than 40 customers on the trip.
The experience starts with a brand-name flight with Vietnam Airlines with privileges from check-in counters, baggage check-in to priority boarding, quick entry at Bangkok airport. The plane also bears the imprint of the Grand Marina project, from the details of the seats to the greetings of the crew.
Grand Marina, Saigon's branded jet is for customers to experience the luxury lifestyle in Bangkok.
Riverfront branded lifestyle
During the 3-day, 2-night itinerary, there are various activities to simulate future luxury life at Grand Marina, Saigon. Those are Marriott-standard professional utility services at the Marriott The Surawongse project.
Customers have the opportunity to attend sunset cocktail parties at Four Seasons Bangkok, experience shopping with a stylist in the famous IconSiam mall and real estate complex or a cruise on the Chao Praya River. . People also visit the riverside real estate projects, similar to Grand Marina, Saigon.
Cocktail party at Four Seasons, Bangkok - one of the branded riverside real estate projects.
Exquisite service to please brand residents
Participating in the event, many customers appreciated the small details that make the trip luxurious as well as the enthusiasm of Masterise Homes - the project developer and Marriott - the hotel brand associated with the project. Grand Marina, Saigon.
“Hospitable smiles of the Marriott team, cold towels and cups of coconut water dispel the May heat of the Thai capital when checking-in at the hotel. The surprise gift baskets meticulously prepared by the team of Masterise Homes and Marriott, waiting for customers at the apartment, make me very satisfied”, shared Ms. Ngoc An, a customer participating in the event.
Gifts from the Marriott and Masterise Homes team are available at each customer's apartment.
The sophistication and professionalism in organizing the trip left a good impression on the future residents of Grand Marina, Saigon. Mr. Phu (customer from Hanoi) was impressed with the well-organized party and the service person's mind.
“It can be said to take care of customers in a thoughtful way. This is also a way to make customers trust, because just one trip, people can feel the heart of the waiter, "said Mr. Phu.
According to a representative of Masterise Homes, all customers participating in the trip to experience the luxury lifestyle have chosen to become the owners of Marriott and JW Marriott apartments at Grand Marina, Saigon on the night of the gala opening at the end of the trip.